

International Training Provider



Menopause Support Office
Training Course
Menopause Support Officer Correspondence Course
Format: Self-paced, modular correspondence course
Duration: 6–8 weeks (approx. 1 module per week)
Target Audience: HR, managers, team leads, wellbeing champions
Course Aim:
To equip workplace staff with the knowledge, skills, and confidence to support employees going through menopause effectively, fostering an inclusive and supportive environment.
Course Structure
Module 1: Introduction to Menopause
Objectives:
• Define peri-menopause, menopause, and post-menopause
• Understand average age, early menopause, and key triggers
• Recognise common symptoms (physical, emotional, cognitive)
Assignment: write a report on “What challenges might staff face in your workplace?”
• Myth-busting menopause misconceptions
Module 2: Menopause and the Workplace
Objectives:
• Explore how symptoms impact work performance, attendance, and wellbeing
• Identify common workplace challenges
• Case studies of employees experiencing menopause
Assignment: Scenario analysis: How to spot symptoms impacting work
Reflective journal: “How could I support someone in this situation?”
• Case study: Interview an employee on their experiences
Module 3: Legal and Ethical Considerations (UK)
Objectives:
• Understand legal responsibilities under UK law
• Equality Act 2010, Health & Safety at Work, Employment Rights
• Confidentiality and ethical considerations
Materials:
• Legal guidance PDF
Assignment: Create a checklist for inclusive policy checklist
Quiz: Identify compliance gaps in workplace scenarios
Module 4: Practical Workplace Adjustments
Objectives:
• Identify effective adjustments for menopause support
• Explore flexible working, environmental adjustments, and wellbeing strategies
• Learn how to integrate menopause-friendly practices into policies
Materials:
• Adjustment ideas guide
• Template: Workplace support plan
Assignment: Draft a sample workplace adjustment plan
Prioritise adjustments by impact and feasibility
Module 5: Communication Skills
Objectives:
• Learn to have supportive, confidential conversations
• Practice active listening, empathy, and non-judgement
• Understand how to respond to requests for support
Materials:
• Communication tips PDF
• Script templates
Activities: • Scenario:
Reflection: “How would I handle this conversation?”
Module 6: Building a Menopause-Friendly Culture
Objectives:
• Understand how to embed menopause awareness into workplace culture
• Promote policies, training, and support networks
• Create a proactive approach to employee wellbeing
Materials:
• Culture-building guide
• Sample policy template
Assignment: • Create a plan for a menopause support programme in your workplace
• What “3 steps I will take in my workplace”
Module 7: Assessment & Certification
Objectives:
• Assess understanding of menopause support principles
• Confirm readiness to act as a Menopause Support Officer
Assessment: • Multiple-choice and scenario-based quiz •
Submission: Workplace support plan based on a case study
Outcome:
• Certificate of completion as a Certified Menopause Support Officer
Delivery Method
• Work at your own pace - modules accessed via online portal.